Shipping and Returns

All orders are shipped same day before 3 PM (PST).  Orders received after 3 PM (PST) will be shipped the following business day.

All products are discreetly shipped and billed. Shipping is done via USPS.

Shipping Insurance

Creative Colors offers an option to include shipping insurance, which protects your shipment from damage or loss. If shipping insurance is not purchased, the customer forfeits any shipping protection and takes full responsibility of any damage or loss during shipment.

Shipping and Handling Prices

  • United States,  Puerto Rico, Guam and US Virgin Islands
    • USPS First Class/Priority mail (3-5 days) - Shipping is based on weight.  Pricing starts at $3
  • Canada
    • USPS First Class/Priority (7 - 12 days) - Shipping is based on weight.  Pricing starts at $7
  • International 

           We Currently do not offer International Shipping. You can purchase                 products via our Amazon.com store if you live internationally. 

Return Policy

If you purchased an item directly from creativecolorsshop.com and would like to return it within 30 days, we will issue you a refund or store credit (minus any shipping costs).  We do not charge a restocking fee, but return shipping costs are to be paid by the customer.  Returned items must be in perfect, un-used condition. Products that have been used will not qualify for a refund.  Shipping costs unfortunately will not be refunded unless the return is a result of our error (i.e. you received an incorrect or defective item, etc.)

Please see terms and conditions for further detail.  Contact chandrapockrandt@gmail.com to initiate the refund process.